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Seven Seas Aquariums Customer Service Information:
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- * Most orders will be processed and shipped via FedEx Ground or U.S.P.S. within 2 business days. U.S.P.S. and FedEx Ground usually take 5-7 business days from the date of shipment to arrive. Orders placed on weekends will be processed on Monday. In addition, due to custom assembly and large aquarium dimensions, some aquariums and products require a longer delivery time and higher shipping charges. If you require Express or Overnight shipping do not place your order online; place your order by phone: 801-691-3898. Normal office hours are Monday-Friday, 9am-5pm (MST). Once submitted, all orders are final. Changes cannot be made after your order has been placed.
- Contact Information
- Business Hours: Monday - Friday 9 a.m. - 5 p.m. (MST)
Telephone: 801-691-3898
Email: info@therewaschocolate.com
Notice- Once submitted, all orders are final. Changes cannot be made after your order has been placed. Used aquariums and aquarium parts are non-returnable. Please see our return policy for additional details.
Privacy & Security- Our website and ordering process is secured with data encryption for your protection. To view our detailed Privacy & Security Policy please click here.
Returns & Replacements- Once submitted, all orders are final. Changes cannot be made after your order has been placed. Used aquariums and aquarium parts are non-returnable. Please see our return policy for additional details. Click here to see our return policy.
Ordering- You may place your order via the internet or phone. If you have question about the ordering process please contact customer service at 801-691-3898.
Payment, Pricing & Promotions- To see our current sales and promotions please visit our sales page.
Viewing Orders- When you log in to your account, you will be able to do the following:
Proceed through checkout faster when making a purchase
Check the status of orders
View past orders
Make changes to your account information
Change your password
Store alternative addresses (for shipping to multiple family members and friends!)
Updating Account Information- If you would like to update any account informatin please login to your account and update the appropriate information.
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